FAQs

GENERAL INFORMATION

Ticketless entry will now be permitted to all performances on production of your online ticket confirmation on a mobile device (this only applies to tickets purchased from www.hambledencinema.co.uk)

Card machines will be available for all purchases of drinks and snacks from our bar/kitchen area. We are also happy to accept cash.

Customers should note that the venue is cleaned regularly and, where possible, between events

REFUND POLICY

Tickets are non-refundable. If you are unable to attend the screening for which you have bought tickets please get in touch with us before the event at [email protected] or using the link at the bottom of this page. Subject to availability, your tickets will remain valid for the next screening (which may be the next season), but not for any subsequent screenings.

WHAT DO THE RATINGS MEAN?

U – Suitable for anyone
PG – Parental Guidance
12A – Suitable for 12 years and over but anybody under 12 can be admitted if someone over 18 is present
15 – Suitable for 15 years and over
18 – Suitable for 18 years and over

For full details, including reasons for each rating, visit bbfc.co.uk.

Children under eight years old must be accompanied by an adult.

WHY CAN’T I BOOK A SPECIFIC SEAT?

Our screenings don’t have allocated seating. Arrive early to grab your favourite seat and have some nibbles and a glass of wine!

DO YOU DO CONCESSION TICKETS?

We are running a cinema for the community, any profit is re-invested into the cinema project so we have one ticket price for all.

CAN I BRING MY OWN FOOD & DRINK?

As we are a community cinema, run for the community by volunteers, please support us by not bringing your own food and drink. We have a licence to sell alcohol for the cinema screenings and the terms of our licence allows for the consumption of alcohol purchased on the premises. We have a bar offering alcoholic and non-alcoholic beverages, savoury and sweet nibbles & snacks and we aim to cater for most dietary requirements.

WHAT FOOD AND DRINK DO YOU SELL?

As a general rule, we offer red and white wine (sold by the glass or by the bottle), bottled (or canned) beer and lager, savoury snacks and sweet snacks (including popcorn). Our food and drink offering will vary for each screening.

WHAT IS THE RUN TIME FOR THE FILM?

We will add the run time for the film to the website – see the Screenings menu for information. Any trailers will be up to 5 minutes so please arrive in time to purchase your drinks and nibbles and take your seats and get settled prior to the start time of the film.

DO YOU HAVE A HEARING LOOP?

The Village Hall has a hearing loop connected to the speaker system. Turn your hearing aid to the T position.

DO YOU HAVE ACCESSIBLE TOILETS?

The Village Hall has accessible toilet facilities.

CAN I BRING A CARER FOR FREE?

If you require a carer to support you to attend the film, we can organise a free carer ticket. This cannot be done on the Book a Ticket section of the website so please e-mail (either directly or using the Contact Us form on the website).

CAN I BRING A DOG?

We welcome assistance dogs into the Village Hall. Sorry, but other four-legged friends need to stay at home.

WHERE DO I PARK MY CAR?

If you are driving to Hambleden for a cinema evening please park sensibly, preferably using the pay & display car park adjacent to the Stag and Huntsman pub. The charges are £2 for two hours and £4 for up to six hours. We would rather you did not park in the centre of the village so as not to inconvenience our good neighbours.

WHERE CAN I BUY TICKETS?

Tickets can be purchased on the Buy Tickets page. You can also contact us to buy your tickets via our Contact form (at the bottom of this page). A limited number of tickets will be available at the Hambleden Village Store. Please either print your ticket and bring it with you to the screening or have it available to show on your mobile device.