FAQs

COVID 19

Hambleden Cinema screenings and Covid-19

All events held in Hambleden Village Hall must comply with the latest Government guidelines on the safety of community buildings during COVID-19 as per https://www.gov.uk/government/publications/covid-19-guidance-for-the-safe-use-of-multi-purpose-community-facilities/covid-19-guidance-for-the-safe-use-of-multi-purpose-community-facilities

This advice is ever changing and so the organisers of Hambleden Cinema screenings are prepared to amend and update our own risk assessment for all cinema screenings from time to time.

We treat the health and safety of customers to Hambleden Cinema screenings as paramount and with this in mind we currently ask all ticket holders to follow the advice below:

  • Ticketless entry will now be permitted to all performances on production of your online ticket confirmation on a mobile device (this only applies to tickets purchased from www.hambledencinema.co.uk)
  • Card machines will be available for all purchases of drinks and snacks from our bar/kitchen area
  • Hand sanitisers available for use in all areas of the hall. Frequent use is advised including upon entry
  • A one-way system will be in operation in the hall for entry and exit from and to the kitchen area
  • Additional ventilation may be used to aid the flow of fresh air in the hall – we ask you to kindly inform an usher if any draught may spoil your enjoyment of the evening
  • The wearing of face coverings is no longer required for hall events. Customers are advised to make their own choice on the face mask wearing during performances
  • Customers should note that the venue is cleaned regularly and, where possible, between events

REFUND POLICY

Tickets are non-refundable. If you are unable to attend the screening for which you have bought tickets please get in touch with us before the event at info@hambledencinema.co.uk or using the link at the bottom of this page. Subject to availability, your tickets will remain valid for the next screening (which may be the next season), but not for any subsequent screenings.

WHAT DO THE RATINGS MEAN?

U – Suitable for anyone
PG – Parental Guidance
12A – Suitable for 12 years and over but anybody under 12 can be admitted if someone over 18 is present
15 – Suitable for 15 years and over
18 – Suitable for 18 years and over

For full details, including reasons for each rating, visit bbfc.co.uk.

Children under eight years old must be accompanied by an adult.

WHY CAN’T I BOOK A SPECIFIC SEAT?

Our screenings don’t have allocated seating. Arrive early to grab your favourite seat and have some nibbles and a glass of wine!

DO YOU DO CONCESSION TICKETS?

We are running a cinema for the community, any profit is re-invested into the cinema project so we have one ticket price for all.

CAN I BRING MY OWN FOOD & DRINK?

As we are a community cinema, run for the community by volunteers, please support us by not bringing your own food and drink. We have a licence to sell alcohol for the cinema screenings and the terms of our licence allows for the consumption of alcohol purchased on the premises. We have a bar offering alcoholic and non-alcoholic beverages, savoury and sweet nibbles & snacks and we aim to cater for most dietary requirements.

WHAT FOOD AND DRINK DO YOU SELL?

As a general rule, we offer red and white wine (sold by the glass or by the bottle), bottled (or canned) beer and lager, savoury snacks and sweet snacks (including popcorn). Our food and drink offering will vary for each screening.

WHAT IS THE RUN TIME FOR THE FILM?

We will add the run time for the film to the website – see the Screenings menu for information. Any trailers will be up to 5 minutes so please arrive in time to purchase your drinks and nibbles and take your seats and get settled prior to the start time of the film.

DO YOU HAVE A HEARING LOOP?

The Village Hall has a hearing loop connected to the speaker system. Turn your hearing aid to the T position.

DO YOU HAVE ACCESSIBLE TOILETS?

The Village Hall has accessible toilet facilities.

CAN I BRING A CARER FOR FREE?

If you require a carer to support you to attend the film, we can organise a free carer ticket. This cannot be done on the Book a Ticket section of the website so please e-mail (either directly or using the Contact Us form on the website).

CAN I BRING A DOG?

We welcome assistance dogs into the Village Hall. Sorry, but other four-legged friends need to stay at home.

WHERE CAN I BUY TICKETS?

Tickets can be purchased on the Buy Tickets page. You can also contact us to buy your tickets via our Contact form (at the bottom of this page). A limited number of tickets will be available at the Hambleden Village Store. Please either print your ticket and bring it with you to the screening or have it available to show on your mobile device.